Need to get in touch fast? Lets live chat
We monitor our live chat and emails up to 24 hours of the day, Monday to Sunday. While our exceptional customer service team are typically online during these hours, there may be rare occasions when they are unavailable. We prioritise live chat, so emails may take up to 24 hours to be replied to, although we are typically very fast at responding.
Feel free to jump on chat and leave us an email address if there isn't anyone available. Alternatively, drop us an email at firstname.lastname@example.org
Our live chat service can help you with product questions, style advice or placing an order. Our excellent team would love to hear from you - our owners are never too busy to jump on chat or work in our local store to ensure the highest level of care.
We monitor live chat 6 days a week Mon - Saturday between
3pm - 10pm EST
4pm - 11pm CST
6pm - 1am PST
Our awesome customer service team do need a break so we aren't always online during the weekend. But feel free to jump on chat and leave us an email address if there isn't anyone available.